Of course it is understood that web servers may get down occasionally due to some network issue. The administrator on duty is alerted to fix this issue so that the services are running again and customers get their tasks done seamlessly. But fixing such a recurring network issue that has been fixed several times already, it is painful to come out of bed at late hours to diagnose and fix it.
Zillionize has invested in Neptune.io – A SaaS based platform to reduce server down times by fixing server alerts automatically. It will fix those less critical server issues itself without bothering to wake up network admins for it. But automated email and mobile buzzes will be sent out to admins only in a case if a network issue is critical. Neptune.io monitoring tool will also suggest options to resolve the issues so that administrators do not have to spend more time in diagnosing and repairing the server.
It’s much easier to create a rule for tracking and fixing most common server issues and these rules can be by writing as scripts in any language.