UpKeep – Maintenance Management Software Designed for Mobile Use Raises $36M in Series B

UpKeep - Mobile-first CMMS

After going through seed round in 2017 and raising Series A of $10M in 2018, the maintenance management software designed specially with mobile-first mindset, UpKeep CMMS has raised another $36M in Series B round. The funding round was led by Insight Partners in participation with Y Combinator, FundersClub, Mucker Capital, Emergence and Battery Ventures. With the newly acquired amount in Series B, UpKeep’s total funding amount has raised to $48.8M.

UpKeep offers plenty of features to help technicians and maintenance teams become more productive and agile. The pricing plans of UpKeep CMMS start from $35/m per user and go up to $180/m per user for large enterprises.

Technicians have to log plenty of information when they’re out on the job, but this usually involved writing this info down on paper and then returning to a desk to input the data into the system.

With UpKeep, the requester can use the app itself to notify the facilities manager of problems, or send an email that flows directly into the UpKeep system. Facilities managers use UpKeep to prioritize and assign issues to their team of technicians, who then receive the work orders right on UpKeep.

Instead of logging information on paper, these technicians can take pictures of the problem and note the parts they need or other details of the job right in the app. No duplication of effort.

“Yes, we track technicians and it’s a tool to manage work done by people,” said Chan. “But a manufacturing facility really cares much more about the equipment. They can use UpKeep to manage things like how many hours of downtime a piece of equipment has, etc. It’s more targeted toward the actual asset and the equipment versus the person completing their work.”

Chan said that around 80 percent of the company’s 400,000 users are on the free version of the app. Some brands on the app include Unilever, Siemens, DHL, McDonald’s, and Jet.com. Chan said UpKeep saw a 206 percent increase in revenue in 2019.

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